July 06, 2013

Michael Pittman of Pittman Roofing did a wonderful job of replacing my hail-damaged roof. His crew was efficient and worked well together. Michael knew and understood good roofing practices. In addition, he took care of the nitty-gritty of contacting the insurance company claims adjuster. Honest and careful. Just 18 months previously I had the roof replaced because of hail damage. But I did not choose to use that roofer again. He had “additional expenses” to his original estimate, some of which the insurance company covered, and some they didn’t. To have it replaced again so soon – I knew I would NOT use the same roofer. I made an appointment for another roofing company estimate. The salesman didn’t show at the appointed time, so I (what a lucky accident) called Pittman Roofing. The other company salesman came late with a made-up excuse. When I showed him the copy of the insurance adjuster’s replacement estimate he said they do not contact the insurance company at all. That is completely the responsibility of the homeowner. Those experiences made me doubly appreciative of my good fortune in finding Michael Pittman and having the roof and other small damage repairs done carefully and efficiently. His bookkeeping is accurate, he works within budget, he uses good products, and he takes care of all the reports to the insurance company. And he doesn’t take “up front” money on a promise. He shows up with his crew and materials before you make the first payment, and collects the final payment after the insurance company settles with you, in response to his final FAX to the company.

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